Ensuring Your Satisfaction:

Information to Keep in Mind

Congratulations on your purchase of RX8 Watch Protection Films! These films are designed to safeguard your watch’s surface from scratches, scuffs, and other daily wear and tear. To ensure the longevity and effectiveness of the protection films, please follow the care instructions outlined below:

  1. Film Maintenance:
    • Do not use harsh chemicals, solvents, or abrasive cleaning agents on the film. These can damage the protective coating and reduce its effectiveness.
    • Clean the film regularly using a mild soap or watch-specific cleaning solution. Gently wipe the surface with a soft, non-abrasive cloth to remove dirt, smudges, or fingerprints.
    • If your watch comes in contact with water, wipe it dry immediately. While RX8 Protection Films are water-resistant, prolonged exposure to moisture or submersion can compromise their adhesive properties.
    • Avoid exposing your watch to excessive heat or direct sunlight, as it may cause the film to warp or degrade over time.
  2. Try to Avoid Scratches and Impact:
    • While the RX8 Protection Films are designed to withstand everyday wear, it is recommended to avoid intentionally scratching or scraping the film with sharp objects.
    • Take precautions to prevent impacts or hard knocks to your watch, as these may cause the film to peel off or get damaged.
    • Be cautious while wearing your watch during activities that involve intense physical movements, such as sports or heavy manual labor.
  3. Replacement:
    • Over time, the RX8 Protection Films may develop visible signs of wear or become less effective in protecting the watch surface. If you notice any significant damage or deterioration, it is advisable to replace the film.
    • Follow the manufacturer’s instructions or consult a professional for proper removal and replacement of the protection film.

 

Remember that RX8 Watch Protection Films are designed to provide an additional layer of defense for your watch, but they cannot guarantee complete immunity against all types of damage. Proper care and maintenance, along with responsible usage, will help maximize the lifespan and performance of the protection films.

Please note that payment methods and options may vary depending on your location and specific circumstances. It’s always recommended to confirm the available payment options and any additional terms with our customer support or during the ordering process.

For customers in Vancouver, Toronto, and Paris who receive services in person and have their watch wrapped, you can pay the full amount after receiving the services.

  1. Free Services Warranty (3 months):
    • The free services warranty covers any issues related to the installation or performance of the RX8 Watch Protection Films within the initial 3 months after the date of purchase.
    • If you encounter any problems during this period, such as peeling, bubbling, or improper adhesion, please contact our customer support team.
    • Our team will assess the issue and, if deemed necessary, arrange for the necessary services to rectify the problem at no additional cost to you.
  2. Manufacturing Issues Warranty (1 year):
    • The manufacturing issues warranty covers any defects or faults in the RX8 Watch Protection Films that arise from the manufacturing process.
    • This warranty is valid for a period of 1 year from the date of purchase.
    • If you experience any issues directly related to the manufacturing of the protection films, such as delamination or material defects, please reach out to our customer support team.
    • Our team will evaluate the situation and provide appropriate solutions, which may include replacement of the protection film.
 
Please Note:
  • The warranty is applicable only to the original purchaser of the RX8 Watch Protection Films and is non-transferable.
  • The warranty does not cover damages resulting from improper installation, misuse, accidents, negligence, or any other factors beyond the control of the manufacturer.
  • Any modifications or alterations made to the protection films will void the warranty.

We strive to provide the highest quality products, but if you encounter any problems or have further questions regarding the warranty, feel free to reach out to us. Our dedicated team is here to assist you throughout the warranty period.

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